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Copy file name to clipboardExpand all lines: integrations/incident-io.mdx
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@@ -10,7 +10,7 @@ The incident.io integration is available on Grow \+ Scale tiers.
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-**Create new incident.io incidents** from any support request in Plain.
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-**Link existing open incident.io incidents** to a thread to track status and coordinate updates.
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-**Link closed incidents**to make post-incident clean-up much smoother.
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-**Link closed incidents**to make post-incident clean-up much smoother.
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-**Track resolution status**: when a linked incident is marked as resolved in incident.io, the thread in Plain automatically moves back to your TODO list – so you don't forget to close the loop.
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-**Assign key incident fields** like severity, team, and service – without ever leaving Plain.
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