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+ title : How do I prevent spam emails from being sent to my team?
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+ If you consistently receive spam emails from the same source, you can mark that customer as spam in order to not see their emails in Plain.
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+ If this doesn't help then get in touch with us and we can configure custom spam filtering for you.
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+ title : How do I unmark a customer as spam?
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+ When you mark a customer as spam you will no longer see their threads in the queue in Plain and they will not be included in reporting.
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+ You can see a list of all the customers you've marked as spam on the spam settings page at ` Settings > Spam ` .
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+ To unmark a customer as spam, simply click the ` Unmark as spam ` button next to their name.
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Original file line number Diff line number Diff line change @@ -15,3 +15,7 @@ sidebarTitle: Overview
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### Security
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- [ Are you SOC2 certified?] ( ./kb-soc2 )
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+ ### Spam
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+ - [ How do I prevent spam emails from being sent to my team?] ( ./kb-prevent-spam )
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+ - [ How do I unmark a customer as spam?] ( ./kb-unmark-spam )
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