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Copyright (c) 2021 Oracle and/or its affiliates.
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The Universal Permissive License (UPL), Version 1.0
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Subject to the condition set forth below, permission is hereby granted to any
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person obtaining a copy of this software, associated documentation and/or data
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(collectively the "Software"), free of charge and under any and all copyright
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rights in the Software, and any and all patent rights owned or freely
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licensable by each licensor hereunder covering either (i) the unmodified
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Software as contributed to or provided by such licensor, or (ii) the Larger
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Works (as defined below), to deal in both
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(a) the Software, and
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(b) any piece of software and/or hardware listed in the lrgrwrks.txt file if
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one is included with the Software (each a "Larger Work" to which the Software
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is contributed by such licensors),
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without restriction, including without limitation the rights to copy, create
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derivative works of, display, perform, and distribute the Software and make,
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use, sell, offer for sale, import, export, have made, and have sold the
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Software and the Larger Work(s), and to sublicense the foregoing rights on
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either these or other terms.
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This license is subject to the following condition:
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The above copyright notice and either this complete permission notice or at
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a minimum a reference to the UPL must be included in all copies or
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substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
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FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
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AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
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LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
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OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
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SOFTWARE.
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# Digital Assistant
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Oracle Digital Assistant is a platform powered by artificial intelligence, specifically designed to build chatbots, also known as conversational agents. These agents are capable of mimicking human-like dialogue patterns. They leverage sophisticated machine learning algorithms and natural language processing (NLP) to interpret user requests, deliver smart responses, and carry out complex business workflows. The platform offers excellent integration possibilities with both Oracle's applications such as CX Fusion, Service Cloud, and applications like Salesforce and Genesys. This facilitates efficient automation of tasks across different business domains.
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# Table of Contents
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1. [Team Publications](#team-publications)
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2. [Useful Links](#useful-links)
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3. [Reusable Assets Overview](#reusable-assets-overview)
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## Team Publications
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### Cloud Coaching & Live Labs
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- [Cloud Coaching - Art of the possible Digital Assistant](https://www.youtube.com/watch?v=zPmfjuYQCGg&t=49s)
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- Deep dive into Digital Assistant
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- [Live Lab - Immerse Conversational Interfaces](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3452&clear=RR,180&session=112146561197244)
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- How to combine Digital Assistant with other AI Services
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- [Cloud Coaching - Digital Assistant SQL Dialogs & AI Services](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3452&clear=RR,180&session=112146561197244)
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- Leverage SQL Dialogs and other AI services with Digital Assistant
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### Blogs
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- [Data Picker ](https://www.youtube.com/watch?v=zPmfjuYQCGg&t=49s)
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- How to implement a date picker in Digital Assistant (now a standard feature)
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- [Digital Assistant Analytics](https://www.linkedin.com/posts/martijndegrunt_oda-metrics-to-consider-activity-7003745870106009600-RbWc/?utm_source=share&utm_medium=member_desktop)
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- Best practices on getting insights in Digital Assistant
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- [Translate with AI Language](https://blogs.oracle.com/digitalassistant/post/techexchange-unlocking-the-power-of-multi-lingual-digital-assistants-with-oci-ai-services)
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- How to implement AI Language Translate in Digital Assistant (now a standard feature)
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### Use Case Deep Dives
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- [Banking & Insurance Use Cases](https://bit.ly/oda4fins)
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- Digital Assistant deepdive for Financial Services
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- [HCM Fusion Use Case](https://bit.ly/oda4hcmcustomers)
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- Digital Assistant deepdive for HCM Fusion customers
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- [Analytics Use Case](https://bit.ly/oda4hsbc)
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- Digital Assistant deepdive for Oracle Analytics customers
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## Useful Links
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- [Oracle AI Services](https://www.oracle.com/artificial-intelligence/ai-services/)
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- Oracle AI Services homepage
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## Reusable Assets Overview
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If you navigate to the templates folder you will find our Digital Assistant templates like the 'Concierge Template'.
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# License
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Copyright (c) 2023 Oracle and/or its affiliates.
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Licensed under the Universal Permissive License (UPL), Version 1.0.
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See [LICENSE](https://github.com/oracle-devrel/technology-engineering/blob/folder-structure/LICENSE) for more details.
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Copyright (c) 2021 Oracle and/or its affiliates.
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The Universal Permissive License (UPL), Version 1.0
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Subject to the condition set forth below, permission is hereby granted to any
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person obtaining a copy of this software, associated documentation and/or data
7+
(collectively the "Software"), free of charge and under any and all copyright
8+
rights in the Software, and any and all patent rights owned or freely
9+
licensable by each licensor hereunder covering either (i) the unmodified
10+
Software as contributed to or provided by such licensor, or (ii) the Larger
11+
Works (as defined below), to deal in both
12+
13+
(a) the Software, and
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(b) any piece of software and/or hardware listed in the lrgrwrks.txt file if
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one is included with the Software (each a "Larger Work" to which the Software
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is contributed by such licensors),
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18+
without restriction, including without limitation the rights to copy, create
19+
derivative works of, display, perform, and distribute the Software and make,
20+
use, sell, offer for sale, import, export, have made, and have sold the
21+
Software and the Larger Work(s), and to sublicense the foregoing rights on
22+
either these or other terms.
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This license is subject to the following condition:
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The above copyright notice and either this complete permission notice or at
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a minimum a reference to the UPL must be included in all copies or
27+
substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
30+
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
31+
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
32+
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
33+
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
34+
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
35+
SOFTWARE.
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# Oracle Digital Assistant Templates
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Oracle Digital Assistant templates create a quick start for particular use cases. Check out the following templates: the Concierge Template.
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The Concierge Template is a skill for quickly setting up a Knowledge bot.
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# License
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Copyright (c) 2023 Oracle and/or its affiliates.
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Licensed under the Universal Permissive License (UPL), Version 1.0.
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See [LICENSE](https://github.com/oracle-devrel/technology-engineering/blob/folder-structure/LICENSE) for more details.
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Copyright (c) 2021 Oracle and/or its affiliates.
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The Universal Permissive License (UPL), Version 1.0
4+
5+
Subject to the condition set forth below, permission is hereby granted to any
6+
person obtaining a copy of this software, associated documentation and/or data
7+
(collectively the "Software"), free of charge and under any and all copyright
8+
rights in the Software, and any and all patent rights owned or freely
9+
licensable by each licensor hereunder covering either (i) the unmodified
10+
Software as contributed to or provided by such licensor, or (ii) the Larger
11+
Works (as defined below), to deal in both
12+
13+
(a) the Software, and
14+
(b) any piece of software and/or hardware listed in the lrgrwrks.txt file if
15+
one is included with the Software (each a "Larger Work" to which the Software
16+
is contributed by such licensors),
17+
18+
without restriction, including without limitation the rights to copy, create
19+
derivative works of, display, perform, and distribute the Software and make,
20+
use, sell, offer for sale, import, export, have made, and have sold the
21+
Software and the Larger Work(s), and to sublicense the foregoing rights on
22+
either these or other terms.
23+
24+
This license is subject to the following condition:
25+
The above copyright notice and either this complete permission notice or at
26+
a minimum a reference to the UPL must be included in all copies or
27+
substantial portions of the Software.
28+
29+
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
30+
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
31+
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
32+
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
33+
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
34+
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
35+
SOFTWARE.

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