readme files changed

Author: anshuman4luv

application-development/ai-cloud-services/oracle-digital-assistant/README.md

@@ -1,31 +1,55 @@
-# Oracle Digital Assistant
+# Digital Assistant
+ 
+Oracle Digital Assistant is a platform powered by artificial intelligence, specifically designed to build chatbots, also known as conversational agents. These agents are capable of mimicking human-like dialogue patterns. They leverage sophisticated machine learning algorithms and natural language processing (NLP) to interpret user requests, deliver smart responses, and carry out complex business workflows. The platform offers excellent integration possibilities with both Oracle's applications such as CX Fusion, Service Cloud, and applications like Salesforce and Genesys. This facilitates efficient automation of tasks across different business domains.
 
-Oracle Digital Assistant delivers a complete AI platform to create conversational experiences for business applications through text, chat, and voice interfaces.
-
 # Table of Contents
 
-1. [Team Publications](#publications)
-2. [Useful Links](#useful-uinks)
-3. [LiveLabs and Workshops](#livelabs-and-workshops) 
-4. [Reusable Assets Overview](#reusable-assets)
+1. [Team Publications](#team-publications)
+2. [Useful Links](#useful-links)
+3. [Reusable Assets Overview](#reusable-assets-overview)
+ 
+## Team Publications
+
+### Cloud Coaching & Live Labs
+ 
+- [Cloud Coaching - Art of the possible Digital Assistant](https://www.youtube.com/watch?v=zPmfjuYQCGg&t=49s)
+    - Deep dive into Digital Assistant
+
+- [Live Lab - Immerse Conversational Interfaces](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3452&clear=RR,180&session=112146561197244)
+    - How to combine Digital Assistant with other AI Services
+
+- [Cloud Coaching - Digital Assistant SQL Dialogs & AI Services](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3452&clear=RR,180&session=112146561197244)
+    - Leverage SQL Dialogs and other AI services with Digital Assistant
 
-## Publications
+### Blogs
 
-## LiveLabs and Workshops
-- [Build the Perfect Digital Assistant for Your Business](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=707&clear=RR,180&session=3523288453102)
-- [Extend your application with advanced chat-bots](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=685&clear=RR,180&session=3523288453102)
-- [Conversational AI in Minutes - No Developer Experience Required](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3453&clear=RR,180&session=3523288453102)
-- [Deliver Immersive Conversational User Experiences with OCI AI Services](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3452&clear=RR,180&session=3523288453102)
-- [Create a Conversational Interface for your Database with ODA's SQL Dialog](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3588&clear=RR,180&session=3523288453102)
-- [PeopleSoft PICASO Chatbot Integration with Oracle Digital Assistant](https://apexapps.oracle.com/pls/apex/r/dbpm/livelabs/view-workshop?wid=3477&clear=RR,180&session=3523288453102) 
+- [Data Picker ](https://www.youtube.com/watch?v=zPmfjuYQCGg&t=49s)
+    - How to implement a date picker in Digital Assistant (now a standard feature)
 
-## Reusable Assets
+- [Digital Assistant Analytics](https://www.linkedin.com/posts/martijndegrunt_oda-metrics-to-consider-activity-7003745870106009600-RbWc/?utm_source=share&utm_medium=member_desktop)
+    - Best practices on getting insights in Digital Assistant
 
-See the templates sub-pages
+- [Translate with AI Language](https://blogs.oracle.com/digitalassistant/post/techexchange-unlocking-the-power-of-multi-lingual-digital-assistants-with-oci-ai-services)
+    - How to implement AI Language Translate in Digital Assistant (now a standard feature)
+
+### Use Case Deep Dives
+
+- [Banking & Insurance Use Cases](https://bit.ly/oda4fins)
+    - Digital Assistant deepdive for Financial Services
+
+- [HCM Fusion Use Case](https://bit.ly/oda4hcmcustomers)
+    - Digital Assistant deepdive for HCM Fusion customers
+
+- [Analytics Use Case](https://bit.ly/oda4hsbc)
+    - Digital Assistant deepdive for Oracle Analytics customers
 
 ## Useful Links
-- [Oracle Digital Assistant on oracle.com](https://www.oracle.com/chatbots/)
-- [Oracle Digital Assistant documentation](https://docs.oracle.com/en/cloud/paas/digital-assistant/)
+- [Oracle AI Services](https://www.oracle.com/artificial-intelligence/ai-services/)
+    - Oracle AI Services homepage
+
+## Reusable Assets Overview
+
+If you navigate to the templates folder you will find our Digital Assistant templates like the 'Concierge Template'.
 
 # License
 

application-development/ai-cloud-services/oracle-digital-assistant/templates/README.md

@@ -1,6 +1,7 @@
 # Oracle Digital Assistant Templates
 
-Oracle Digital Assistant templates is a collection of configurations that allow you to quickly implement Digital Assistant based on best practices; some examples are the concierge template, for creating FAQ based skills very fast and the HCM quick start template for creating multilingual HCM skills.
+Oracle Digital Assistant templates create a quick start for particular use cases. Check out the following templates: the Concierge Template.
+The Concierge Template is a skill for quickly setting up a Knowledge bot.
 
 
 # License