[website] Open Account Executive and Account Manager roles

docs/pages/careers.tsx

@@ -60,6 +60,23 @@ const openRolesData = [
       // },
     ],
   },
+  {
+    title: 'Sales',
+    roles: [
+      {
+        title: 'Account Executive',
+        description:
+          'You will help establish our sales team by implementing effective sales processes and tools to optimize and expand our sales pipeline.',
+        url: '/careers/account-executive/',
+      },
+      {
+        title: 'Account Manager',
+        description:
+          'You will be working with our customers to ensure the successful renewal and retention of existing client contracts.',
+        url: '/careers/account-manager/',
+      },
+    ],
+  },
   {
     title: 'Design',
     roles: [],
@@ -106,13 +123,7 @@ const nextRolesData = [
   },
   {
     title: 'Sales',
-    roles: [
-      // {
-      //   title: 'Account Executive',
-      //   description:
-      //     'You will build client relationships and manage the sales process from start to finish.',
-      // },
-    ],
+    roles: [],
   },
   {
     title: 'Marketing',

docs/pages/careers/account-executive.js

@@ -0,0 +1,7 @@
+import * as React from 'react';
+import TopLayoutCareers from 'docs/src/modules/components/TopLayoutCareers';
+import * as pageProps from 'docs/pages/careers/account-executive.md?muiMarkdown';
+
+export default function Page() {
+  return <TopLayoutCareers {...pageProps} />;
+}

docs/pages/careers/account-executive.md

@@ -0,0 +1,111 @@
+# Account Executive
+
+<p class="description">You will help establish MUI's sales team by implementing effective sales processes and tools to optimize and expand our sales pipeline.</p>
+
+## Details of the role
+
+- **Location**: Remote (preference for UTC-6 to UTC+5).
+- **Type of work**: Full-time (contractor or employee [depending on circumstances](https://mui-org.notion.site/Hiring-FAQ-64763b756ae44c37b47b081f98915501#494af1f358794028beb4b7697b5d3102)).
+- **Level**: [IC4 or above](https://mui-org.notion.site/Leveling-at-MUI-5c30f9bfe65149d697f346447cef9db1).
+- We're a **remote** company, we prefer asynchronous communication over meetings.
+
+## The company
+
+MUI's story began in 2014 with Material UI, the most successful React implementation of Google's Material Design. Today, Material UI stands as one of the most popular open-source libraries on GitHub and has paved the way for the fully-fledged startup known as MUI (founded in 2019), which now boasts an ever-expanding ecosystem of React UI products.
+
+We're a company of 35+ people as of early 2024, and we're growing.
+
+## The products
+
+MUI is best known for our flagship product, Material UI—but this is just one of three core component libraries we maintain. Base UI is our headless component library, and Pigment CSS is a zero-runtime CSS-in-JS styling engine. We also host Design Kits and pre-built Templates.
+
+Beyond the core libraries, MUI X offers advanced components like the Data Grid, Date and Time Pickers, and Charts, for more complex user interactions and data visualization needs.
+
+We're also making ambitious moves to incorporate our full suite of components into Toolpad, a low-code admin builder tool for assembling full-stack apps faster than ever.
+
+Learn more about MUI's products in this blog post: [An introduction to the MUI ecosystem](https://mui.com/blog/mui-product-comparison/).
+
+## The culture
+
+MUI is a fully remote company with a team that spans the globe. The majority of our work is asynchronous, and we rely on written communication to collaborate. We're radically transparent: nearly all of our work happens in public. Each contributor has the freedom to decide how and when they work, and that work is primarily self-directed: it's your responsibility to define and complete your own tasks in a timely manner.
+
+For additional details about the culture, you can check our [careers](https://mui.com/careers/) and [about](https://mui.com/about/) pages and also our [public Handbook](https://mui-org.notion.site/Handbook-f086d47e10794d5e839aef9dc67f324b).
+
+## Why we're hiring
+
+Currently, 100% of MUI's sales are inbound, and MUI boasts an impressive existing client base, with millions of developers having already downloaded MUI.
+
+MUI now needs to recruit a Senior Account Executive who can lead the transition to outbound sales while also building and implementing sales processes and methodologies as the company expands.
+
+This Senior Account Executive is not focused on aggressive hunting; instead, it is about being proactive in pursuing and creating deals and implementing sales frameworks with customers. This is a key hire for MUI because it involves collaborating with the leadership team to determine how sales can best support MUI.
+
+To accelerate this growth, MUI needs to hire a Senior Account Executive, who, as MUI's first senior sales hire, will not only be responsible for selling MUI's products but will also primarily focus on defining, building, and implementing MUI's sales strategy and processes.
+
+### Why this is interesting
+
+As MUI continues to grow, the Senior Account Executive will not only close inbound leads, but will also work closely with both MUI customers and the MUI leadership team to define and implement sales strategies that increase average customer spending, renewal rates, and total contract value.
+
+## The role
+
+The Senior Account Executives aim will be towards implementing the strategies that lead to MUI's transition from a pure inbound sales business, into a hybrid inbound and outbound sales model.
+
+### Key responsibilities
+
+Depending on the day, you'll:
+
+- **Hands-on Sales**.
+  Actively engage in the full sales cycle, from lead generation and qualification to closing deals and managing client relationships. Focus on selling our developer licenses for advanced UI components.
+- **Sales Strategy Development**.
+  Collaborate with leadership to define and implement a comprehensive sales strategy, including target market segmentation, pricing strategies, and sales processes.
+- **Team Building & Leadership**.
+  Lead the charge in building our sales team. This includes defining roles, writing job descriptions, conducting interviews, hiring top talent, and providing ongoing coaching and mentorship.
+- **Sales Process Optimization**.
+  Continuously evaluate and improve our sales processes, leveraging best practices and data-driven insights to maximize efficiency and effectiveness.
+- **Sales Forecasting & Reporting**.
+  Develop accurate sales forecasts, track key performance indicators (KPIs), and provide regular reports on sales performance to leadership.
+- **Market Analysis**.
+  Stay informed about market trends, competitor activities, and customer needs to identify opportunities and refine our sales approach.
+
+## Who we're looking for
+
+As our Senior Account Executive, you'll be a key player in our growth story. You'll not only be a hands-on sales contributor, closing deals and building relationships with key clients, but you'll also be responsible for building the entire sales function. This includes leading the hiring process for future sales team members, developing and implementing our sales strategy, defining sales roles, and fostering a high-performing sales culture.
+
+### Required
+
+- The goal for the Senior Account Executive would be to progress and transition into the Sales team lead for MUI. Therefore, while past sales team management experience is not essential; a desire, ambition, and motivation to progress through MUI's organization is key, with an interest in taking on additional responsibility within MUI.
+- To manage existing customers and qualify incoming leads with a focus on selling additional licenses, upselling/cross-selling, and increasing total contract value – building strong relationships with each customer.
+- The Senior Account Executive will manage key customers with large accounts, and scan existing smaller accounts to upsell into them. Essentially ensuring users are successful by explaining the benefits of the MUI products to them
+- MUI's typical customers are engineers, developers, Heads of Engineering Departments, CTOs, etc. The Senior Account Executive will need to develop an understanding of MUI's products to resonate with MUI's customers and will manage mid-market and enterprise sales cycles with multiple engagement points.
+- The Senior Account Executive will be in active communication with the customers leading them into the onboarding process, working closely with customer success.
+- MUI needs a Senior Account Executive who has sold either:
+  - UI interfaces/libraries and related technologies for front-end development
+  - API and other Developer products
+- The Senior Account Executive needs to have a track record of selling relevant tools and products to customers, with a history of success in upselling, cross-selling, increasing total contract values, and renewal rates of customers.
+- The Senior Account Executive will consult and advise MUI's customers and then report relevant information/feedback back to the MUI team regarding points such as features that clients have asked for more information regarding.
+- This will be the 1st Senior Account Executive hire for MUI. Therefore, this individual needs to be a self-starter, motivated, and able to work autonomously. Also, MUI is in the startup phase, not all processes will be defined, the Senior Account Executive needs to be comfortable working alone, and sometimes with activities that may extend outside of the job description.
+- While startup experience is preferred, but certainly not essential, a startup, entrepreneurial and self-motivating mindset is essential.
+- The Senior Account Executive needs to have the ambition to further learn and progress in their career, be open to communication, and be constantly interested in taking on further responsibilities.
+
+### Nice to have (but not required)
+
+- Existing network of contacts within the developer community.
+- Familiarity with Open Core business models.
+- Experience with sales automation tools.
+- Participation in developer communities or events.
+- A passion for cutting-edge technology and UI/UX.
+
+## Benefits and compensation
+
+Competitive compensation depending on the profile and location.
+We are ready to pay top market rates for a person who can clearly exceed the role's expectations.
+You can find the other perks & benefits on the [careers](https://mui.com/careers/#perks-and-benefits) page.
+
+## How to apply
+
+[Apply now for this position 📮](https://jobs.ashbyhq.com/MUI/a0078669-159a-416e-9412-e0ea65e1664d/application?utm_source=ZNRrPGBkqO)
+
+Don't meet every requirement?
+Apply anyway!
+Research shows that certain folks are less likely to apply for a role than others [unless they meet 100%](https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified) of the outlined qualifications.
+If this role excites you, we want to hear from you.
+We'd love for you to share the unique skills, passion, and experience you could bring to MUI.

docs/pages/careers/account-manager.js

@@ -0,0 +1,7 @@
+import * as React from 'react';
+import TopLayoutCareers from 'docs/src/modules/components/TopLayoutCareers';
+import * as pageProps from 'docs/pages/careers/account-manager.md?muiMarkdown';
+
+export default function Page() {
+  return <TopLayoutCareers {...pageProps} />;
+}

docs/pages/careers/account-manager.md

@@ -0,0 +1,106 @@
+# Account Manager
+
+<p class="description">You will be working with our customers to ensure the successful renewal and retention of existing client contracts.</p>
+
+## Details of the role
+
+- **Location**: Remote (preference for UTC-6 to UTC+5).
+- **Type of work**: Full-time (contractor or employee [depending on circumstances](https://mui-org.notion.site/Hiring-FAQ-64763b756ae44c37b47b081f98915501#494af1f358794028beb4b7697b5d3102)).
+- **Level**: [IC4 or above](https://mui-org.notion.site/Leveling-at-MUI-5c30f9bfe65149d697f346447cef9db1).
+- We're a **remote** company, we prefer asynchronous communication over meetings.
+
+## The company
+
+MUI's story began in 2014 with Material UI, the most successful React implementation of Google's Material Design. Today, Material UI stands as one of the most popular open-source libraries on GitHub and has paved the way for the fully-fledged startup known as MUI (founded in 2019), which now boasts an ever-expanding ecosystem of React UI products.
+
+We're a company of 35+ people as of early 2024, and we're growing.
+
+## The products
+
+MUI is best known for our flagship product, Material UI—but this is just one of three core component libraries we maintain. Base UI is our headless component library, and Pigment CSS is a zero-runtime CSS-in-JS styling engine. We also host Design Kits and pre-built Templates.
+
+Beyond the core libraries, MUI X offers advanced components like the Data Grid, Date and Time Pickers, and Charts, for more complex user interactions and data visualization needs.
+
+We're also making ambitious moves to incorporate our full suite of components into Toolpad, a low-code admin builder tool for assembling full-stack apps faster than ever.
+
+Learn more about MUI's products in this blog post: [An introduction to the MUI ecosystem](https://mui.com/blog/mui-product-comparison/).
+
+## The culture
+
+MUI is a fully remote company with a team that spans the globe. The majority of our work is asynchronous, and we rely on written communication to collaborate. We're radically transparent: nearly all of our work happens in public. Each contributor has the freedom to decide how and when they work, and that work is primarily self-directed: it's your responsibility to define and complete your own tasks in a timely manner.
+
+For additional details about the culture, you can check our [careers](https://mui.com/careers/) and [about](https://mui.com/about/) pages and also our [public Handbook](https://mui-org.notion.site/Handbook-f086d47e10794d5e839aef9dc67f324b).
+
+## Why we're hiring
+
+Currently, 100% of MUI's sales are inbound, and MUI boasts an impressive existing client base, with millions of developers having already downloaded MUI.
+
+To accelerate this growth, MUI now needs to hire an Account Manager to manage existing customers and qualify incoming leads with a focus on selling additional licenses, upselling/cross-selling, and increasing total contract value – building strong relationships with each customer.
+
+### Why this is interesting
+
+As MUI continues to grow, the Account Manager will not only close inbound leads, but will also work closely with both MUI customers and the MUI leadership team to define and implement sales strategies that increase average customer spending, renewal rates, and total contract value.
+
+## The role
+
+The Account Managers will aim to support MUI's existing client base and work to increase the average customer lifetime value.
+
+### Key responsibilities
+
+Depending on the day, you'll:
+
+- **Account Management & Growth**.
+  Develop and maintain strong relationships with key accounts, understanding their business goals and technical requirements. Identify opportunities to expand existing accounts through upselling and cross-selling.
+- **Sales Cycle Management**.
+  Manage the full sales cycle for assigned accounts, from lead qualification and product demonstrations to contract negotiation and closing.
+- **Solution Selling**.
+  Effectively communicate the value proposition of our UI components to technical and business stakeholders, demonstrating how our solutions address their specific needs.
+- **Technical Understanding**.
+  Develop a deep understanding of our product suite and the underlying technologies to effectively communicate with developers and technical decision-makers.
+- **Customer Advocacy**.
+  Act as a liaison between customers and internal teams, ensuring customer satisfaction and resolving any issues promptly.
+- **Sales Forecasting & Reporting**.
+  Maintain accurate sales forecasts and provide regular reports on account activity and sales performance.
+
+## Who we're looking for
+
+As an Account Manager, you will be responsible for managing a portfolio of key accounts. You will act as a trusted advisor to our clients, understanding their needs, and providing tailored solutions that leverage our advanced UI components. You'll be a key contributor to our sales team's success, working closely with the Sales Team Lead and other team members.
+
+### Required
+
+- The Account Manager will manage key customers with large accounts, and scan existing smaller accounts to upsell into them. Essentially ensuring users are successful by explaining the benefits of the MUI products to them
+- The Account Manager will guide customers from MUI Pro to MUI Premium, upselling additional features on top of the Premium offering.
+- MUI's typical customers are engineers, developers, Heads of Engineering Departments, CTOs, etc. The Account Manager will need to develop an understanding of MUI's products to resonate with MUI's customers and will manage mid-market and enterprise sales cycles with multiple engagement points.
+- The Account Manager will be in active communication with customers leading them into the onboarding process and working closely with customer success.
+- Therefore, MUI needs an Account Manager who has sold either:
+  - UI interfaces/libraries and related technologies for front-end development
+  - API and other Developer products
+- The Account Manager needs to have a track record of selling relevant tools and products to customers, with a history of success in upselling, cross-selling, increasing total contract values, and renewal rates of customers.
+- The Account Manager will consult and advise MUI's customers and then report relevant information/feedback back to the MUI team regarding points such as features that clients have asked for more information regarding.
+- This will be the 1st Account Manager hire for MUI. Therefore, this individual needs to be a self-starter, motivated, and able to work autonomously. MUI is in the startup phase, not all processes will be defined, the Account Manager needs to be comfortable working alone, and sometimes with activities that may extend outside of the job description.
+- While startup experience is preferred, but certainly not essential, a startup, entrepreneurial and self-motivating mindset is essential.
+- The Account Manager must have strong interpersonal and presentation skills and be confident in their ability to learn and achieve.
+
+### Nice to have (but not required)
+
+- Existing network of contacts within the developer community.
+- Familiarity with Open Core business models.
+- Experience with sales automation tools.
+- Participation in developer communities or events.
+- A passion for cutting-edge technology and UI/UX.
+
+## Benefits and compensation
+
+Competitive compensation depending on the profile and location.
+We are ready to pay top market rates for a person who can clearly exceed the role's expectations.
+You can find the other perks & benefits on the [careers](https://mui.com/careers/#perks-and-benefits) page.
+
+## How to apply
+
+[Apply now for this position 📮](https://jobs.ashbyhq.com/MUI/04091577-abf8-4654-bc15-929755de0170/application?utm_source=ZNRrPGBkqO)
+
+Don't meet every requirement?
+Apply anyway!
+Research shows that certain folks are less likely to apply for a role than others [unless they meet 100%](https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified) of the outlined qualifications.
+If this role excites you, we want to hear from you.
+We'd love for you to share the unique skills, passion, and experience you could bring to MUI.