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[SSL] Add incomplete certificate chain as a cause of error 526#29154

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RebeccaTamachiro merged 3 commits intocloudflare:productionfrom
tmcloughlin-cf:patch-7
Mar 20, 2026
Merged

[SSL] Add incomplete certificate chain as a cause of error 526#29154
RebeccaTamachiro merged 3 commits intocloudflare:productionfrom
tmcloughlin-cf:patch-7

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@tmcloughlin-cf
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@tmcloughlin-cf tmcloughlin-cf commented Mar 20, 2026

Summary

Adds "incomplete certificate chain" as a named cause of error 526. The existing list covered expired certificates, self-signed certificates, and hostname mismatches, but omitted the case where the origin server is not serving the required intermediate CA certificate(s). This prevents Cloudflare from building a trusted chain to a root CA under Full (Strict) mode and is a common real-world cause of 526 errors.

support case: 02030823

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@ngayerie
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LGTM! 👍

@RebeccaTamachiro RebeccaTamachiro enabled auto-merge (squash) March 20, 2026 11:09
@RebeccaTamachiro RebeccaTamachiro merged commit 561b5bd into cloudflare:production Mar 20, 2026
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3 participants