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add info about private discord channels to discord docs (#203)
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.gitignore

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node_modules
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.next
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# AI
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CLAUDE.md
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# Misc
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.DS_Store
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.pnpm-debug.log
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# We use pnpm and not npm
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package-lock.json
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package-lock.json

discord/overview.mdx

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**3. Is private thread support available?**
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Not yet, but we're exploring this as a feature enhancement based on user demand.
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**4. What permissions does the Plain bot need?**
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**4. Can I use Plain to provide private support to individual customers via Discord?**
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Yes! There are two approaches for Discord support:
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* For public communities, you can set up public forum channels where users can publicly ask questions in your Discord community.
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* For one-on-one customer support, you can set up a private forum channel, invite the Plain bot and the specific customer to it, and ask them to post their support questions there.
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**5. What permissions does the Plain bot need?**
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The bot requires permission to:
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* Read messages

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