🐛: List : This account is not authorized to receive email.

[NathanHbt]

What happened?

On some lists, for reasons I can't determine, upon receiving an email, the following appears in the logs:

NFO DSN permanent failure notification (delivery.dsn-perm-fail) queueId = 234536222119190707, from = "[email protected]", to = ["[email protected]"], size = 828, total = 1, to = "[email protected]", hostname = "localhost", code = 550, details = "This account is not authorized to receive email.", total = 0

How can we reproduce the problem?

Quite random so difficult to reproduce.
I only created a list of a box that redirects to another.

Version

v0.11.x

What database are you using?

PostgreSQL

What blob storage are you using?

S3-compatible

Where is your directory located?

Internal

What operating system are you using?

Linux

Relevant log output

Code of Conduct

• I agree to follow this project's Code of Conduct

[NathanHbt]

For your information, I manually deleted the list and then added it back manually (without using the API), and this time, the list is working.

[koalang]

I face the same problem, but my logs shown from is null

[mdecimus]

That error occurs when the account does not have the receive-email permission. This could be also caused by an inherited permission or role that disables this permission.

[stiivo]

Hi,

facing the same problem right now. How should one add the receive-email permission to an email which is only used for mail lists? I can say that the email address which i want to use for the mail list now was an alias of an user account before.

EDIT: when i use a "fresh" unused email for a mailing list it works as expected. it looks like permissions are not fully cleaned up when removing an alias from an existing account?

EDIT: well, it looks like this is indeed the case. when i export an account with stalwart cli i see in the identities.json file the removed aliases are still there.

[paberr]

Interesting! I had originally created a group with that email and then deleted the group.
After creating the mailinglist, it cannot receive any emails.
Do you know how to clean up the permissions?

[mdecimus]

Do you know how to clean up the permissions?
From the webadmin or using the REST API.