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[Bug]: getaddrinfo ENOTFOUND app.redislabs.com #4598

@MaxwellAllen216

Description

@MaxwellAllen216

**Preconditions:"

  • This authentication/server problem has been displaying multiple different errors, but the error in the title is where I am currently at. The issue/error prior to this said something about an authentication issue which was triggered just by clicking the google button to initiate a login.

Steps to reproduce:

  • Reset PC (I reset my computer for a different reason, but issue still occurs with a fresh OS).
  • Install Redis Insight latest version (Can't find exact version, but it seems to not matter).
  • Try logging in with Google

Actual behavior:
Post-"successful" google login, a red error box appears at the bottom right corner with the exact message displayed in the title, "getaddrinfo ENOTFOUND app.redislabs.com".

Expected behavior:

  • I expect to be logged in. This is a constant issue, even on my previous OS install, whether it is an authentication issue which sends me two random 2FA codes to my phone or this.

Screenshots:
Image
https://github.com/user-attachments/assets/7807f73b-8724-42aa-bc28-318c0f46f5b3

Additional context:
OS: Windows 11
Version of Redis: Latest

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