Set-PnPRetentionLabel started throwing error

[RahulDhiman995]

Hi Community,

I'm trying to apply a retention label to a SharePoint Online document library using PnP PowerShell. Here's the command I'm using: Set-PnPRetentionLabel -List $libraryName -Label $retentionLabel -SyncToItems $true

Before this we were able to apply label by using same script.

However, I’m encountering the following error:
Set-PnPRetentionLabel: Value cannot be null. Parameter name: Empty correlation Guid.

I've verified that both $libraryName and $retentionLabel are correctly populated. Has anyone encountered this issue before or can suggest what might be causing it?

[reshmee011]

Please answer the few questions:

• Version of PnP PowerShell used
• Is Get-PnPRetentionLabel working on its own.

It's very strange behaviour as randomly the code will fail. I feel it's something on SharePoint back end that's failing.

[RahulDhiman995]

@reshmee011

I am using PowerShell 7.5.2 version (Which is latest). Before this I have tried on 7.2 or 3 as well but getting same issue so I have tried to Update PowerShell version and module as well. Module I am using is 3.1
If I am trying to apply Retention label on item level:
Set-PnPRetentionLabel -List "Demo List" -ItemIds @(1,2,3) -Label "My demo label"

This is working in my case, even I am able to use: Reset-PnPRetentionLabel -List "Demo List" , Get-PnPRetentionLabel

But if I am trying to set retention on Document library level then only, I am getting the mentioned error.

Also, I am trying to set wrong retention label which is not existing then I am getting correct error saying This Label does not exist.

Please let me know your findings for the same.

[RahulDhiman995]

Hello
@reshmee011 , @gautamdsheth , @LeonArmston , @KoenZomers , @erwinvanhunen , @PowershellScripts , @ganesh-sanap , @veronicageek @jackpoz

Could you please check this bug and suggest if there is any workaround solution available for this issue?

[jackpoz]

Please don't ping everyone.

Could you please run this and post the output when the error occurs ?

Set-PnPRetentionLabel -List $libraryName -Label $retentionLabel -SyncToItems $true -ErrorAction:Stop
Get-PnPException | Select-Object *

[RahulDhiman995]

@jackpoz thanks for your response.
Sorry to ping everyone.

I have tried to run above cmd and getting attached error:

PS C:\Windows\System32> Set-PnPRetentionLabel -List $libraryName -Label $retentionLabel -SyncToItems $true -ErrorAction:Stop
Set-PnPRetentionLabel: Value cannot be null.
Parameter name: Empty correlation Guid
PS C:\Windows\System32> Get-PnPException | Select-Object *

Message : Value cannot be null.
Parameter name: Empty correlation Guid
Stacktrace :
ScriptLineNumber : 1
InvocationInfo : System.Management.Automation.InvocationInfo
Exception : System.Exception: Value cannot be null.
Parameter name: Empty correlation Guid
CorrelationId :
TimeStampUtc : 1/1/0001 12:00:00 AM

[jackpoz]

These are the details of the exception of type PnP.Core.SharePointRestServiceException :

HttpResponseCode: 400
Code: System.ArgumentNullException
Message: Value cannot be null.
Parameter name: Empty correlation Guid
ClientRequestId: b539b4a1-90d8-d000-7b64-ede99980e248
SPClientServiceRequestDuration: 30
X-SharePointHealthScore: 2
X-SP-SERVERSTATE: ReadOnly=0

PnP.Core.SharePointRestServiceException: SharePoint Rest service exception
at PnP.Core.Services.BatchClient.ExecuteSharePointRestInteractiveAsync(Batch batch)
at PnP.Core.Services.BatchClient.ExecuteSharePointRestBatchAsync(Batch batch)
at PnP.Core.Services.BatchClient.ExecuteBatch(Batch batch)
at PnP.Core.Model.BaseDataModel1.RequestAsync(ApiCall apiCall, HttpMethod method, String operationName) at PnP.Core.Model.BaseDataModel1.RawRequestAsync(ApiCall apiCall, HttpMethod method, String operationName)
at PnP.Core.Model.SharePoint.List.SetComplianceTagAsync(String complianceTagValue, Boolean blockDelete, Boolean blockEdit, Boolean syncToItems)
at PnP.Core.Model.SharePoint.List.SetComplianceTag(String complianceTagValue, Boolean blockDelete, Boolean blockEdit, Boolean syncToItems)
at PnP.PowerShell.Commands.InformationManagement.SetRetentionLabel.ExecuteCmdlet() in C:\PnP\powershell\src\Commands\InformationManagement\SetRetentionLabel.cs:line 88
at PnP.PowerShell.Commands.Base.PnPConnectedCmdlet.ProcessRecord() in C:\PnP\powershell\src\Commands\Base\PnPConnectedCmdlet.cs:line 55

It looks like SPO is throwing that exception, complaining that correlation id is empty, while it was probably optional until you started experiencing the error.

[RahulDhiman995]

@jackpoz Is there any solution for this or what should be our next step to get this resolved?

[asf-gvantslot]

This error is not specific for PnP Powershell library. I get the same message when setting the retention label using Graph library through C#.
This occurs in applications that used to be functional earlier.

[jherschel77]

I have this same issue, its been failing for a few weeks now. We've had this script running for 3 years now and never had an issue before. Should I/we submit a ticket to Microsoft? I agree, it must be on SharePoint side...

[reshmee011]

Agree, it is failing on SharePoint back end and a case with Microsoft will help.

[RahulDhiman995]

I have also opened a MS case yesterday, waiting for their input.

[RahulDhiman995]

@jherschel77 Have you get anything from Microsoft if you have opened ticket with them?

[jherschel77]

@RahulDhiman995 , I did open a ticket and urged them to list/submit as a bug. They just wanted me to send them code/ and a network trace, but I run the script from Azure Runbook...sigh...

[RahulDhiman995]

@jherschel77 We have shared our C# code and error.

From my colleague:

I am facing same issue. I have develop console utility by using csom C# and below is my code. Earlier it was working perfectly fine but from last week I am encountering issue.

var applyToExistingItems = true;

SPPolicyStoreProxy.SetListComplianceTag(clientContext, listRootFolder.ServerRelativeUrl, "Permanent (100 Years)", false, false, applyToExistingItems);

clientContext.ExecuteQuery();

Error:

They are analyzing it and may be tomorrow they will share some inputs.

Also, they denied resolving issue for PnP script and saying that someone from PNP community need to take care this bug.
I am requesting to all the MVPs to help us to resolve this bug.