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ai-and-app-modernisation/ai-services/generative-ai-service/README.md

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# Generative AI service
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Oracle’s AI strategy is to make artificial intelligence (AI) pervasive across its cloud
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applications and cloud infrastructure. We serve business users who want to
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improve business processes and outcomes through prebuilt AI capabilities, data
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scientists and developers who want complete control to build and deploy AI
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models of any kind, and independent software vendors (ISVs) who want the
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most performant and cost-effective platform to host their AI services.
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Oracle’s AI strategy is to make artificial intelligence (AI) pervasive across its cloud applications and cloud infrastructure. We serve business users who want to improve business processes and outcomes through prebuilt AI capabilities, data scientists and developers who want complete control to build and deploy AI models of any kind, and independent software vendors (ISVs) who want the most performant and cost-effective platform to host their AI services.
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Reviewed: 30.01.2024
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- [Build a knowledge search solution by implementing Retrieval Augmented Generation with Generative AI](https://www.youtube.com/watch?v=lJptksR5omo&t=1530s)
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- [Gen AI-powered document search (Generative AI with custom UI)](https://youtu.be/vyJAZvYKY34)
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- [Enabling a WhatsApp Customer HelpMate using OCI Generative AI, AI-Language & Integration](https://youtu.be/ryo3wVB_69E?si=SxSuTVawoRcbhReU)
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- Use OCI Generative AI (in pre-availability) for "Customer Service Quick Replies" Generation for Whatsapp Neutral Messages (customer questions, queries, etc.), sentence-level sentiment analysis from OCI AI Language to uncover overall sentiment and set service ticket severity for negative Whatsapp messages, automatically classify Customer Service tickets through OCI AI Language custom text classification and aspect-based sentiment analysis (ABSA) services
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- Use OCI Generative AI (in pre-availability) for "Customer Service Quick Replies" Generation for Whatsapp Neutral Messages (customer questions, queries, etc.), sentence-level sentiment analysis from OCI AI-Language to uncover overall sentiment and set service ticket severity for negative Whatsapp messages, automatically classify Customer Service tickets through OCI AI-Language custom text classification and aspect-based sentiment analysis (ABSA) services
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- Learn how Oracle Integration Cloud and Oracle Cloud Infrastructure (OCI) Streaming allow real-time capture of WhatsApp messages.
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- All this automation using OCI Generative AI and AI Language Services APIs orchestrated by Oracle Integration Cloud (using a no-code integration approach)
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- All this automation using OCI Generative AI and AI-Language Services APIs orchestrated by Oracle Integration Cloud (using a no-code integration approach)
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- [Deploy 3rd party generative AI models to OCI](https://docs.oracle.com/en/solutions/deploy-generative-ai-to-oci/index.html#GUID-5567B1F2-4733-4D9C-B4BE-5B5429CA8C02)
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- The reference architecture shows generative AI models deployed to an OCI GPU instance for image and text generation.
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- [Running 3rd party LLMs on OCI](https://github.com/oracle-devrel/oci-generative-ai)
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- [Generative AI on Oracle.com](https://www.oracle.com/artificial-intelligence/generative-ai/)
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- [Generative AI product documentation](https://docs.oracle.com/en-us/iaas/Content/generative-ai/home.htm)
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# License
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Copyright (c) 2024 Oracle and/or its affiliates.

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