Attempt to invoke virtual method 'boolean com.tenmiles.helpstack.logic.HSGear.haveImplementedKBFetching()' on a null object reference

[Photogad]

java.lang.NullPointerException: Attempt to invoke virtual method 'boolean com.tenmiles.helpstack.logic.HSGear.haveImplementedKBFetching()' on a null object reference
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2646)
at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2707)
at android.app.ActivityThread.-wrap12(ActivityThread.java)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1460)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loop(Looper.java:154)
at android.app.ActivityThread.main(ActivityThread.java:6077)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:866)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:756)
Caused by: java.lang.NullPointerException: Attempt to invoke virtual method 'boolean com.tenmiles.helpstack.logic.HSGear.haveImplementedKBFetching()' on a null object reference
at com.tenmiles.helpstack.logic.HSSource.requestKBArticle(HSSource.java:110)
at com.tenmiles.helpstack.fragments.HomeFragment.initializeView(HomeFragment.java:193)
at com.tenmiles.helpstack.fragments.HomeFragment.onCreateView(HomeFragment.java:122)
at android.support.v4.app.Fragment.performCreateView(Fragment.java:2192)
at android.support.v4.app.FragmentManagerImpl.moveToState(FragmentManager.java:1299)
at android.support.v4.app.FragmentManagerImpl.moveFragmentToExpectedState(FragmentManager.java:1528)
at android.support.v4.app.FragmentManagerImpl.moveToState(FragmentManager.java:1595)
at android.support.v4.app.BackStackRecord.executeOps(BackStackRecord.java:758)
at android.support.v4.app.FragmentManagerImpl.executeOps(FragmentManager.java:2363)
at android.support.v4.app.FragmentManagerImpl.executeOpsTogether(FragmentManager.java:2149)
at android.support.v4.app.FragmentManagerImpl.optimizeAndExecuteOps(FragmentManager.java:2103)
at android.support.v4.app.FragmentManagerImpl.execPendingActions(FragmentManager.java:2013)
at android.support.v4.app.FragmentController.execPendingActions(FragmentController.java:388)
at android.support.v4.app.FragmentActivity.onStart(FragmentActivity.java:607)
at android.support.v7.app.AppCompatActivity.onStart(AppCompatActivity.java:178)
at android.app.Instrumentation.callActivityOnStart(Instrumentation.java:1248)
at android.app.Activity.performStart(Activity.java:6679)
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2609)
at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2707) 
at android.app.ActivityThread.-wrap12(ActivityThread.java) 
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1460) 
at android.os.Handler.dispatchMessage(Handler.java:102) 
at android.os.Looper.loop(Looper.java:154) 
at android.app.ActivityThread.main(ActivityThread.java:6077) 

[Photogad]

this is happening on nougat

[Photogad]

tested on 3 different devices, api levels 22, 23 and 24, this null pointer exception in your files is happening on all 3 devices

[SureshCS-50]

Hi @photog0411
Seems like you haven't set the gear.
Please check this https://github.com/happyfoxinc/helpstack-android#setting-the-gear

[Photogad]

thank you suresh