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Infinite loading when editing an existing reservation #19946

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#20051
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Infinite loading when editing an existing reservation#19946
Bug
#20051
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cconard96
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beta
@coca-mann

Description

@coca-mann
coca-mann
opened on Jun 9, 2025

Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

Version

11.0.0-beta5

Bug description

In the Reservations menu (under Tools), I created a new reservation for a Computer. When I go to edit the entry by accessing it from the reservation calendar, the record's modal gets stuck in an infinite loading state upon trying to save the edit, and the record is not updated.

The same issue occurs when trying to edit it from the Reservations tab within the Computer asset itself.

Relevant log output



Page URL


http://server.com/front/reservation.php


Steps To reproduce


    

  1. Register a computer as an asset.
    2. 

  2. On the 'Reservations' tab for that asset, enable booking/reservation authorization.
    3. 

  3. In the reservation calendar, create a new reservation for any date, any duration, any user, and add a comment.
    4. 

  4. Save the new record.
    5. 

  5. Click on the newly created record in the calendar. A modal with the record's information will appear.
    6. 

  6. Edit any information and try to save.
    7. 



Your GLPI setup information


GLPI information
GLPI: 11.0.0-dev ( => /var/www/glpi/glpi)
Installation mode: TARBALL
Current language: pt_BR
Server
Operating system: Linux glpi11-teste 6.1.0-37-amd64 #​1 SMP PREEMPT_DYNAMIC Debian 6.1.140-1 (2025-05-22) x86_64

PHP: 8.3.21 fpm-fcgi


PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium,

cgi-fcgi, mysqlnd, PDO, xml, apcu, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv,

igbinary, imap, intl, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, soap, sockets, sysvmsg, sysvsem,

sysvshm, tokenizer, xmlreader, xmlrpc, xmlwriter, xsl, zip, redis, Zend OPcache


Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"

upload_max_filesize="2M" disable_functions=""


Web server: nginx/1.22.1 ()


User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36


Database:


Server Software: Debian 12


Server Version: 10.11.11-MariaDB-0+deb12u1


Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION


Parameters: glpi@localhost/glpi


Host info: Localhost via UNIX socket


Requirements:

PHP version (8.3.21) is supported.

OS and PHP are relying on 64 bits integers.

Sessions configuration is OK.

Allocated memory is sufficient.

Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.

mysqli extension is installed

curl extension is installed

gd extension is installed

intl extension is installed

mbstring extension is installed

zlib extension is installed

bcmath extension is installed

The constant

SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

openssl extension is installed

Database engine version (10.11.11) is

supported.

The log file has been created successfully.

Write access to /var/www/glpi/files//_cache has been validated.

Write access to /var/www/glpi/files//_cron has been validated.

Write access to /var/www/glpi/files/ has been validated.

Write access to /var/www/glpi/files//_graphs has been validated.

Write access to /var/www/glpi/files//_lock has been validated.

Write access to /var/www/glpi/files//_pictures has been validated.

Write access to /var/www/glpi/files//_plugins has been validated.

Write access to /var/www/glpi/files//_rss has been validated.

Write access to /var/www/glpi/files//_sessions has been validated.

Write access to /var/www/glpi/files//_tmp has been validated.

Write access to /var/www/glpi/files//_uploads has been validated.


Sessions configuration is secured.

exif extension is installed

ldap extension is installed

openssl extension is installed

Following extensions are installed: bz2,

Phar, zip.

Zend OPcache extension is installed

Following extensions are installed:

ctype, iconv, sodium.

Write access to

/var/www/glpi/glpi/marketplace has been validated.

Timezones seems loaded in database.
GLPI constants
GLPI_ROOT: "/var/www/glpi/glpi"

GLPI_VERSION: "11.0.0-dev"

GLPI_SCHEMA_VERSION: "11.0.0-dev@328dd9a958b1c9fb579af5427e3e1ef6ee0b1f34"

GLPI_FILES_VERSION: "11.0.0-dev-480ba94c"

GLPI_MIN_PHP: "8.2"

GLPI_MAX_PHP: "8.4"

GLPI_YEAR: "2025"

GLPI_I18N_DIR: "/var/www/glpi/glpi/locales"

GLPI_CONFIG_DIR: "/var/www/glpi/config/"

GLPI_VAR_DIR: "/var/www/glpi/files/"

GLPI_LOG_DIR: "/var/www/glpi/log/"

GLPI_ENVIRONMENT_TYPE: "production"

GLPI_MARKETPLACE_DIR: "/var/www/glpi/glpi/marketplace"

GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false

GLPI_SERVERSIDE_URL_ALLOWLIST:

["#^http://[^@:]+(:80)?(/.)?$#","#^https://[^@:]+(:443)?(/.)?$#","#^feed://[^@:]+(/.)?$#"]

GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d|phar)$/i"

GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"

GLPI_INSTALL_MODE: "TARBALL"

GLPI_NETWORK_MAIL: "[email protected]"

GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"

GLPI_MARKETPLACE_ENABLE: 3

GLPI_MARKETPLACE_PRERELEASES: true

GLPI_MARKETPLACE_ALLOW_OVERRIDE: true

GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true

GLPI_USER_AGENT_EXTRA_COMMENTS: ""

GLPI_DOCUMENTATION_ROOT_URL: "https://links.glpi-project.org"

GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"

GLPI_LOG_LVL: "warning"

GLPI_SKIP_UPDATES: false

GLPI_STRICT_ENV: false

GLPI_AJAX_DASHBOARD: "1"

GLPI_CALDAV_IMPORT_STATE: 0

GLPI_CENTRAL_WARNINGS: "1"

GLPI_SYSTEM_CRON: false

GLPI_TEXT_MAXSIZE: "4000"

GLPI_WEBHOOK_ALLOW_RESPONSE_SAVING: "0"

GLPI_DOC_DIR: "/var/www/glpi/files/"

GLPI_CACHE_DIR: "/var/www/glpi/files//_cache"

GLPI_CRON_DIR: "/var/www/glpi/files//_cron"

GLPI_GRAPH_DIR: "/var/www/glpi/files//_graphs"

GLPI_LOCAL_I18N_DIR: "/var/www/glpi/files//_locales"

GLPI_LOCK_DIR: "/var/www/glpi/files//_lock"

GLPI_PICTURE_DIR: "/var/www/glpi/files//_pictures"

GLPI_PLUGIN_DOC_DIR: "/var/www/glpi/files//_plugins"

GLPI_RSS_DIR: "/var/www/glpi/files//_rss"

GLPI_SESSION_DIR: "/var/www/glpi/files//_sessions"

GLPI_TMP_DIR: "/var/www/glpi/files//_tmp"

GLPI_UPLOAD_DIR: "/var/www/glpi/files//_uploads"

GLPI_INVENTORY_DIR: "/var/www/glpi/files//_inventories"

GLPI_THEMES_DIR: "/var/www/glpi/files//_themes"

GLPI_PLUGINS_DIRECTORIES: ["/var/www/glpi/glpi/marketplace","/var/www/glpi/glpi/plugins"]

GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"

GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
Réplicas SQL
Not active
Notifications
Way of sending emails: PHP


Anything else?


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