App doesn't open and shows "Authenticator quit unexpectedly" error on macOS

[akiraaso]

Steps To Reproduce

Simply open the app

Expected Result

The app opens successfully

Actual Result

The app window is displayed less than one second, then immediately closes. After that, "Authenticator quit unexpectedly" error pops up.

Screenshots or Videos

No response

Additional Context

I'm not sure macOS is officially supported though.

Build Version

I'm not sure how to check this, but from finder "Get Info" shows Version: 2024.12.0

Environment Details

• device: MacBook Pro 13-inch, M1, 2020
• macOS: 15.2
• The app installed via App Store

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[Adedamola-Aina]

Hi @akiraaso ,

I am unable to reproduce this issue; it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

[kolaj]

Same issue here. v2024.6.1 did open but v2024.12.0 doesn't:

Environment:

• Device: MacBook Pro (14-inch, M4, 2024)
• OS Version: 15.2

Details:

Click to expand

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Incident Identifier: C8A06F33-83B5-4A4A-99B1-749D5B77710F
CrashReporter Key:   D4140FF0-3795-790E-F967-A1425B7AD80E
Hardware Model:      Mac16,1
Process:             Authenticator [64388]
Path:                /private/var/folders/*/Authenticator.app/Authenticator
Identifier:          com.bitwarden.authenticator
Version:             2024.12.0 (71)
AppStoreTools:       16B39
AppVariant:          1:MacFamily20,1:18
Code Type:           ARM-64 (Native)
Role:                Foreground
Parent Process:      launchd [1]
Coalition:           com.bitwarden.authenticator [2926]

Date/Time:           2024-12-30 12:37:36.3286 +0100
Launch Time:         2024-12-30 12:37:35.9459 +0100
OS Version:          macOS 15.2 (24C101)
Release Type:        User
Report Version:      104

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x00000001705fdf1c
Exception Codes: 0x0000000000000001, 0x00000001705fdf1c
VM Region Info: 0x1705fdf1c is not in any region.  Bytes after previous region: 6856477  Bytes before following region: 432169188
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      Stack                       16feec000-16ff74000    [  544K] rw-/rwx SM=PRV  thread 15
--->  GAP OF 0x1a2b0000 BYTES
      unused __TEXT               18a224000-18a298000    [  464K] r-x/r-x SM=COW  unused  unknown system shared lib __TEXT
Termination Reason: SIGNAL 11 Segmentation fault: 11
Terminating Process: exc handler [64388]

Triggered by Thread:  0

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   Authenticator                 	       0x100697f30 0x100638000 + 393008
1   Authenticator                 	       0x1006979ac 0x100638000 + 391596
2   Authenticator                 	       0x1006977cc 0x100638000 + 391116
3   Authenticator                 	       0x1006983b8 0x100638000 + 394168
4   Authenticator                 	       0x1006bd7a8 0x100638000 + 546728
5   Authenticator                 	       0x1006bda30 0x100638000 + 547376
6   Authenticator                 	       0x1006a829c 0x100638000 + 459420
7   Authenticator                 	       0x1006b6c48 0x100638000 + 519240
8   Authenticator                 	       0x1006b6d44 0x100638000 + 519492
9   Authenticator                 	       0x1006bcab4 0x100638000 + 543412
10  Authenticator                 	       0x1006bccb4 0x100638000 + 543924
11  Authenticator                 	       0x1006bb8c0 0x100638000 + 538816
12  Authenticator                 	       0x1006bb784 0x100638000 + 538500
13  Authenticator                 	       0x10068ce54 0x100638000 + 347732
14  Authenticator                 	       0x1006846dc 0x100638000 + 313052
15  libdispatch.dylib             	       0x18a4bb854 _dispatch_call_block_and_release + 32
16  libdispatch.dylib             	       0x18a4bd5b4 _dispatch_client_callout + 20
17  libdispatch.dylib             	       0x18a4cc088 _dispatch_main_queue_drain + 1056
18  libdispatch.dylib             	       0x18a4cbc58 _dispatch_main_queue_callback_4CF + 44
19  CoreFoundation                	       0x18a7979c0 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
20  CoreFoundation                	       0x18a7575ac __CFRunLoopRun + 1996
21  CoreFoundation                	       0x18a756724 CFRunLoopRunSpecific + 588
22  HIToolbox                     	       0x195cae530 RunCurrentEventLoopInMode + 292
23  HIToolbox                     	       0x195cb4348 ReceiveNextEventCommon + 676
24  HIToolbox                     	       0x195cb4508 _BlockUntilNextEventMatchingListInModeWithFilter + 76
25  AppKit                        	       0x18e2c1034 _DPSNextEvent + 660
26  AppKit                        	       0x18ec252d4 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
27  AppKit                        	       0x18e2b4060 -[NSApplication run] + 480
28  AppKit                        	       0x18e28a854 NSApplicationMain + 888
29  AppKit                        	       0x18e4d8bcc _NSApplicationMainWithInfoDictionary + 24
30  UIKitMacHelper                	       0x1a51c4940 UINSApplicationMain + 972
31  UIKitCore                     	       0x1bcc81654 UIApplicationMain + 148
32  Authenticator                 	       0x1006400bc 0x100638000 + 32956
33  dyld                          	       0x18a2f0274 start + 2840

Thread 1:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 2:
0   libswiftCore.dylib            	       0x19b7e8f80 swift::_getWitnessTable(swift::TargetProtocolConformanceDescriptor<swift::InProcess> const*, swift::TargetMetadata<swift::InProcess> const*, void const* const*) + 1352
1   AuthenticatorShared           	       0x101dd5100 0x101dd0000 + 20736
2   AuthenticatorShared           	       0x101dd5d0c 0x101dd0000 + 23820
3   libswiftCore.dylib            	       0x19b7ebe04 swift_getAssociatedConformanceWitnessSlow + 348
4   libswiftCore.dylib            	       0x19b7f6a64 instantiateWitnessTable(swift::TargetMetadata<swift::InProcess> const*, swift::TargetProtocolConformanceDescriptor<swift::InProcess> const*, void const* const*, void**) + 1612
5   libswiftCore.dylib            	       0x19b7e9f58 swift::_getWitnessTable(swift::TargetProtocolConformanceDescriptor<swift::InProcess> const*, swift::TargetMetadata<swift::InProcess> const*, void const* const*) + 5408
6   AuthenticatorShared           	       0x101dd5100 0x101dd0000 + 20736
7   AuthenticatorShared           	       0x101dd5274 0x101dd0000 + 21108
8   Foundation                    	       0x18bdc4c1c _bridgeNSErrorToError<A>(_:out:) + 312
9   libswiftCore.dylib            	       0x19b831e10 swift::tryDynamicCastNSErrorObjectToValue(swift::HeapObject*, swift::OpaqueValue*, swift::TargetMetadata<swift::InProcess> const*, swift::DynamicCastFlags) + 244
10  libswiftCore.dylib            	       0x19b7bf8f0 tryCast(swift::OpaqueValue*, swift::TargetMetadata<swift::InProcess> const*, swift::OpaqueValue*, swift::TargetMetadata<swift::InProcess> const*, swift::TargetMetadata<swift::InProcess> const*&, swift::TargetMetadata<swift::InProcess> const*&, bool, bool) + 1364
11  libswiftCore.dylib            	       0x19b7bfb20 tryCast(swift::OpaqueValue*, swift::TargetMetadata<swift::InProcess> const*, swift::OpaqueValue*, swift::TargetMetadata<swift::InProcess> const*, swift::TargetMetadata<swift::InProcess> const*&, swift::TargetMetadata<swift::InProcess> const*&, bool, bool) + 1924
12  libswiftCore.dylib            	       0x19b7bf228 swift_dynamicCast + 208
13  AuthenticatorShared           	       0x101e0c31c 0x101dd0000 + 246556
14  AuthenticatorShared           	       0x101e0cae0 0x101dd0000 + 248544
15  AuthenticatorShared           	       0x101e0af34 0x101dd0000 + 241460
16  AuthenticatorShared           	       0x101de01cd 0x101dd0000 + 65997
17  AuthenticatorShared           	       0x101de2ebd 0x101dd0000 + 77501
18  AuthenticatorShared           	       0x101de4271 0x101dd0000 + 82545
19  AuthenticatorShared           	       0x101dde705 0x101dd0000 + 59141
20  AuthenticatorShared           	       0x101de49c9 0x101dd0000 + 84425
21  Authenticator                 	       0x100641189 0x100638000 + 37257
22  Authenticator                 	       0x100641e65 0x100638000 + 40549
23  Authenticator                 	       0x10064157d 0x100638000 + 38269
24  Authenticator                 	       0x100641f89 0x100638000 + 40841
25  libswift_Concurrency.dylib    	       0x26ac82035 completeTaskWithClosure(swift::AsyncContext*, swift::SwiftError*) + 1

Thread 3:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 5:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 6:: com.apple.uikit.eventfetch-thread
0   libsystem_kernel.dylib        	       0x18a62ef54 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x18a641604 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x18a637af8 mach_msg_overwrite + 480
3   libsystem_kernel.dylib        	       0x18a62f29c mach_msg + 24
4   CoreFoundation                	       0x18a758a3c __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x18a75729c __CFRunLoopRun + 1212
6   CoreFoundation                	       0x18a756724 CFRunLoopRunSpecific + 588
7   Foundation                    	       0x18b926cf8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8   Foundation                    	       0x18b99a24c -[NSRunLoop(NSRunLoop) runUntilDate:] + 100
9   UIKitCore                     	       0x1bcc82a20 -[UIEventFetcher threadMain] + 104
10  Foundation                    	       0x18b920c24 __NSThread__start__ + 724
11  libsystem_pthread.dylib       	       0x18a6702e4 _pthread_start + 136
12  libsystem_pthread.dylib       	       0x18a66b0fc thread_start + 8

Thread 7:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 8:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 9::  Dispatch queue: com.apple.NSURLSession-work
0   libsystem_kernel.dylib        	       0x18a63263c ftruncate + 8
1   libsqlite3.dylib              	       0x1919e23c0 unixLockSharedMemory + 360
2   libsqlite3.dylib              	       0x191958620 unixShmMap + 2608
3   libsqlite3.dylib              	       0x1919e7470 walIndexPageRealloc + 220
4   libsqlite3.dylib              	       0x191956d5c walIndexReadHdr + 116
5   libsqlite3.dylib              	       0x19195650c walTryBeginRead + 704
6   libsqlite3.dylib              	       0x1919551f0 sqlite3PagerSharedLock + 484
7   libsqlite3.dylib              	       0x1919e92c4 btreeBeginTrans + 708
8   libsqlite3.dylib              	       0x19196e49c sqlite3VdbeExec + 3600
9   libsqlite3.dylib              	       0x19196cd54 sqlite3_step + 964
10  CFNetwork                     	       0x18ffb6d70 -[NSURLStorageURLCacheDB isSchemaCurrent] + 76
11  CFNetwork                     	       0x18feffd34 __CFURLCache::createAndOpenCacheDB() + 276
12  CFNetwork                     	       0x18fe46f5c __CFURLCacheCopyResponseForRequestWithCompletionHandler + 824
13  CFNetwork                     	       0x19002db30 CFXURLCache::getResponseForTask(NSURLSessionTask*, unsigned char, void (_CFCachedURLResponse const*) block_pointer) const + 64
14  CFNetwork                     	       0x18ffc7c4c invocation function for block in URLConnectionLoader::_loaderEvent_StartLoad(NSURLSessionTask*) + 320
15  CFNetwork                     	       0x190058a78 -[NSURLSessionTask _withXURLCache:] + 136
16  CFNetwork                     	       0x18ffc73c4 URLConnectionLoader::_loaderEvent_StartLoad(NSURLSessionTask*) + 928
17  CFNetwork                     	       0x18fe0a71c -[__NSCFURLLocalSessionConnection _tick] + 232
18  CFNetwork                     	       0x18fe0a614 __71-[__NSCFURLLocalSessionConnection initWithTask:delegate:delegateQueue:]_block_invoke + 36
19  libdispatch.dylib             	       0x18a4cc9a0 _dispatch_block_async_invoke2 + 148
20  libdispatch.dylib             	       0x18a4bd5b4 _dispatch_client_callout + 20
21  libdispatch.dylib             	       0x18a4c4bd8 _dispatch_lane_serial_drain + 768
22  libdispatch.dylib             	       0x18a4c5764 _dispatch_lane_invoke + 432
23  libdispatch.dylib             	       0x18a4d09a0 _dispatch_root_queue_drain_deferred_wlh + 288
24  libdispatch.dylib             	       0x18a4d01ec _dispatch_workloop_worker_thread + 540
25  libsystem_pthread.dylib       	       0x18a66c3d8 _pthread_wqthread + 288
26  libsystem_pthread.dylib       	       0x18a66b0f0 start_wqthread + 8

Thread 10:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 11:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 12:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 13:
0   libsystem_pthread.dylib       	       0x18a66b0e8 start_wqthread + 0

Thread 14:: com.google.firebase.crashlytics.MachExceptionServer
0   libsystem_kernel.dylib        	       0x18a632a14 write + 8
1   Authenticator                 	       0x1006568dc 0x100638000 + 125148
2   Authenticator                 	       0x1006539d8 0x100638000 + 113112
3   libsystem_pthread.dylib       	       0x18a6702e4 _pthread_start + 136
4   libsystem_pthread.dylib       	       0x18a66b0fc thread_start + 8

Thread 15:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	       0x18a62ef54 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x18a641604 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x18a637af8 mach_msg_overwrite + 480
3   libsystem_kernel.dylib        	       0x18a62f29c mach_msg + 24
4   CoreFoundation                	       0x18a758a3c __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x18a75729c __CFRunLoopRun + 1212
6   CoreFoundation                	       0x18a756724 CFRunLoopRunSpecific + 588
7   AppKit                        	       0x18e3e5a20 _NSEventThread + 148
8   libsystem_pthread.dylib       	       0x18a6702e4 _pthread_start + 136
9   libsystem_pthread.dylib       	       0x18a66b0fc thread_start + 8


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x000000016f7c5b30   x1: 0x000000016f7c5c70   x2: 0x00000001705fdf1c   x3: 0x0000000fffffc088
    x4: 0x0000000000000000   x5: 0x0000000000000000   x6: 0x0000600002cb3289   x7: 0x0000000000000000
    x8: 0x7df76c6885c70074   x9: 0x7df76c6885c70074  x10: 0x00000000000000f4  x11: 0x0000000000000000
   x12: 0x00000001006e6cd8  x13: 0x0000000100697918  x14: 0x0000000000000000  x15: 0x0000600003b2cdb0
   x16: 0x0000600003b2cd00  x17: 0x0000000000000003  x18: 0x0000000000000000  x19: 0x000000016f7c5b30
   x20: 0x00000001705fdf1c  x21: 0x000000016f7c5c70  x22: 0x000000016f7c5c50  x23: 0x0000000100697f30
   x24: 0x0000600000e38370  x25: 0x0000600001d17000  x26: 0x000000010070bf48  x27: 0x000060000379c3f0
   x28: 0x0000600002ca1840   fp: 0x000000016f7c5aa0   lr: 0x00000001006979ac
    sp: 0x000000016f7c5a20   pc: 0x0000000100697f30 cpsr: 0x60000800
   far: 0x00000001705fdf1c  esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:
       0x100638000 -        0x100703fff com.bitwarden.authenticator (2024.12.0) <82bd763d-ac28-3c42-a37c-f54d59972b24> /private/var/folders/*/Authenticator.app/Authenticator
       0x101dd0000 -        0x102b27fff com.bitwarden.authenticator.authenticator-shared (1.0) <36f9a5b2-ab5b-3af0-84ad-a7e593f5fc89> /private/var/folders/*/Authenticator.app/Frameworks/AuthenticatorShared.framework/AuthenticatorShared
       0x100834000 -        0x10083ffff libobjc-trampolines.dylib (*) <fcf9b985-2748-371b-98d3-37a06a9bf107> /usr/lib/libobjc-trampolines.dylib
       0x1078bc000 -        0x108023fff com.apple.AGXMetalG16G-B0 (323.15) <f5c18f61-491a-310f-9aea-62e57e692417> /System/Library/Extensions/AGXMetalG16G_B0.bundle/Contents/MacOS/AGXMetalG16G_B0
       0x18a4b9000 -        0x18a4fffff libdispatch.dylib (*) <9c7ff4a8-9d78-3aed-b64d-979574a26d8f> /usr/lib/system/libdispatch.dylib
       0x18a6db000 -        0x18abcffff com.apple.CoreFoundation (6.9) <41fdd393-3acc-328d-8108-e59a3a947ec5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
       0x195ba3000 -        0x195eaafff com.apple.HIToolbox (2.1.1) <83159ee1-0ca4-3a91-887a-db80b7029337> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
       0x18e286000 -        0x18f6befff com.apple.AppKit (6.9) <4251ee1c-062c-3b9a-b6e2-751f77ef9f4a> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x1a51c0000 -        0x1a52dbfff com.apple.UIKitMacHelper (1.0) <d3865a49-e905-3a6e-bb37-ad79337e9419> /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper
       0x1bcc7d000 -        0x1be9d1fff com.apple.UIKitCore (1.0) <5a14d42d-12b8-349a-ab0a-b1cd69879659> /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore
       0x18a2ea000 -        0x18a36bf3f dyld (*) <4ce86d18-f3fa-3d2a-a1b8-e7cd8a52fb0d> /usr/lib/dyld
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
       0x18a669000 -        0x18a675fff libsystem_pthread.dylib (*) <f1661613-b1c8-320d-b69d-97f174130e29> /usr/lib/system/libsystem_pthread.dylib
       0x19b3f7000 -        0x19b99afff libswiftCore.dylib (*) <fadc0a1f-d636-3754-a688-6d7b905f5c89> /usr/lib/swift/libswiftCore.dylib
       0x18b8cc000 -        0x18c714fff com.apple.Foundation (6.9) <b39c1e42-f15f-3671-b63e-6be7bdad0fcd> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
       0x26ac18000 -        0x26ac9afff libswift_Concurrency.dylib (*) <9aa947d2-eea4-3936-a82a-b5f408d4e4e9> /usr/lib/swift/libswift_Concurrency.dylib
       0x18a62e000 -        0x18a668ff7 libsystem_kernel.dylib (*) <dfc9530c-e75b-3d1c-a9a6-85c8a709d6a7> /usr/lib/system/libsystem_kernel.dylib
       0x19193d000 -        0x191aefff3 libsqlite3.dylib (*) <3791084a-969d-36e3-b3ad-ac9cb500ec27> /usr/lib/libsqlite3.dylib
       0x18fdf3000 -        0x1901bbfff com.apple.CFNetwork (1.0) <8f00a5cc-2b8a-3a2f-9b9c-700aba05867f> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
       0x18a6a3000 -        0x18a6aaffb libsystem_platform.dylib (*) <d215e3b2-fa4f-328a-a080-7650c0991858> /usr/lib/system/libsystem_platform.dylib

EOF

-----------
Full Report
-----------

{"app_name":"Authenticator","timestamp":"2024-12-30 12:37:36.00 +0100","app_version":"2024.12.0","slice_uuid":"82bd763d-ac28-3c42-a37c-f54d59972b24","adam_id":"6497335175","build_version":"71","bundleID":"com.bitwarden.authenticator","platform":2,"share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.2 (24C101)","roots_installed":0,"incident_id":"C8A06F33-83B5-4A4A-99B1-749D5B77710F","name":"Authenticator"}
{
  "uptime" : 450000,
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 502,
  "deployVersion" : 210,
  "modelCode" : "Mac16,1",
  "coalitionID" : 2926,
  "osVersion" : {
    "train" : "macOS 15.2",
    "build" : "24C101",
    "releaseType" : "User"
  },
  "captureTime" : "2024-12-30 12:37:36.3286 +0100",
  "codeSigningMonitor" : 2,
  "incident" : "C8A06F33-83B5-4A4A-99B1-749D5B77710F",
  "pid" : 64388,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2024-12-30 12:37:35.9459 +0100",
  "procStartAbsTime" : 10956053424054,
  "procExitAbsTime" : 10956062572671,
  "procName" : "Authenticator",
  "procPath" : "\/private\/var\/folders\/*\/Authenticator.app\/Authenticator",
  "bundleInfo" : {"CFBundleShortVersionString":"2024.12.0","CFBundleVersion":"71","CFBundleIdentifier":"com.bitwarden.authenticator","DTAppStoreToolsBuild":"16B39"},
  "storeInfo" : {"storeCohortMetadata":"10|date=1734283800000&sf=143459&prpg=Genre_29681&ctxt=Discover&lngid=2","itemID":"6497335175","deviceIdentifierForVendor":"E8E41378-1FF6-5023-ACAB-D1B2721A7B4D","softwareVersionExternalIdentifier":"871123654","thirdParty":true,"applicationVariant":"1:MacFamily20,1:18"},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.bitwarden.authenticator",
  "crashReporterKey" : "D4140FF0-3795-790E-F967-A1425B7AD80E",
  "codeSigningID" : "com.bitwarden.authenticator",
  "codeSigningTeamID" : "LTZ2PFU5D6",
  "codeSigningFlags" : 570454785,
  "codeSigningValidationCategory" : 4,
  "codeSigningTrustLevel" : 4294967295,
  "instructionByteStream" : {"beforePC":"8wMAqiD5\/zTgAwCRvvb\/lyD\/BzfF\/\/8XMwCAUsP\/\/xcIEEC5v\/\/\/Fw==","atPC":"SABAOR8BAHHhB58aP\/\/\/FygQQLkIBQBRHx0AcWgBAFRpAgDwKZUzkQ=="},
  "bootSessionUUID" : "F6F9525D-A4FB-4D32-A142-0580F5B1B670",
  "wakeTime" : 1730,
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Model: Mac16,1, BootROM 11881.61.3, proc 10:4:6 processors, 32 GB, SMC 
Graphics: Apple M4, Apple M4, Built-In
Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Oct 31 2024 06:19:10 version 23.10.900.20.41.51.176 FWID 01-be2c8114
IO80211_driverkit-1345.8 "IO80211_driverkit-1345.8" Nov  9 2024 17:02:32
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

[PixelHalide]

Getting the same issue on my M2 MacBook Air on 15.2. Opening it a couple of times seemed to fix it.

[kolaj]

Opening it a couple of times seemed to fix it.

While that hasn't fixed the issue for me permanently, I can at least confirm that the app eventually opens. Thanks for the hint, @PixelHalide!

[kolaj]

Related:
https://community.bitwarden.com/t/bitwarden-authenticator-app-crashes-when-launched-on-macos/78411

[ovstuckrad]

Same problem here, I was able to "downgrade" to 2024.6.1 with a time machine backup luckily.

[thezoggy]

same as well, authenticator 2025.2.0 app crashes on load with apple m1 max running macos 15.3.1.
uninstall, reinstall. no help. still just crashes

[kolaj]

Opening it a couple of times seemed to fix it.

While that hasn't fixed the issue for me permanently, I can at least confirm that the app eventually opens. Thanks for the hint, @PixelHalide!

Automated:

while true; do
    if pgrep -x Authenticator > /dev/null; then
        break
    else
        open -g -a Authenticator
        sleep 0.3
    fi
done

[NasifJK]

@Adedamola-Aina this needs to be fixed
i can only open it if i repeatedly open it over and over again
i am updated to the latest of macos 15.3.1 and bitwarden password manager is working fine

[NasifJK]

it is not verified for macos though

[kolaj]

Seems fixed in v2025.5.0