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Completely unable to log in #16262

@andygetzow

Description

@andygetzow

Steps To Reproduce

On the newest version of the desktop app on Windows 11, open or restart the app, potentially with biometrics as the default option.

Expected Result

It should automatically open the biometrics login window, or at least show any options to login.

Actual Result

There are no options to login with biometrics, pin, or master key.

Screenshots or Videos

Image

Additional Context

Enabling or disabling hardware acceleration and restarting does not fix it.

Operating System

Windows

Operating System Version

Windows 11, latest version

Installation method

Direct Download (from bitwarden.com)

Build Version

Version 2025.8.2 SDK 'main (29c6158)' Shell 36.4.0 Renderer 136.0.7103.149 Node 22.15.1 Architecture x64

Issue Tracking Info

  • I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

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