Products in parent category of virtual categories showing 404

[ioweb-gr]

Preconditions

Magento Version : 2.4.7-p3

ElasticSuite Version : 2.11.10.1

Environment : Developer / Production

Third party modules : The list is really big

Apptrian_FacebookPixel
AvS_ScopeHint
BestPrice_BestPriceAnalytics
Cardlink_Checkout
DEG_CustomReports
Ebizmarts_MailChimp
Elegento_SkroutzPoint
Ioweb_AccountDropdown
Ioweb_AdminDashboard
Ioweb_Base
Ioweb_CardlinkAddons
Ioweb_CleanNegativePricesFromConfigurables
Ioweb_ColorCrosslinks
Ioweb_ConfigurableDynamicAttributes
Ioweb_CookieConsentOb
Ioweb_CspWhitelist
Ioweb_CustomerAccountLinks
Ioweb_Customizer
Ioweb_EltaCourier
Ioweb_FeedCore
Swissup_AddressFieldManager
Ioweb_FotoramaMarginsFix
Ioweb_GoogleTags
Ioweb_Iconify
Ioweb_JmsSerializer
Ioweb_Label
Ioweb_LabelCustom
Ioweb_Linkwise
Ioweb_LinkwiseAddons
Ioweb_Migration
Ioweb_OrderColumns
Ioweb_OrderToolsEnhancer
Ioweb_PaymentRestrictions
Ioweb_PostUpgradePatches
Ioweb_PriceHistory
Ioweb_QtyIncrement
Ioweb_QtySold
Ioweb_SimplifyCaptcha
Ioweb_SkroutzFeedVariations
Ioweb_SmileElasticHotfix
Ioweb_Sms4u
Ioweb_StickyHeader
Ioweb_StockManager
Ioweb_StockReport
Ioweb_Toolbox
Ioweb_TrackingNumberCarriers
Mageplaza_Core
Mageplaza_DeleteOrders
Mageplaza_Multiflatrates
Mageprince_Paymentfee
Magezon_Core
Magezon_Builder
Magezon_PageBuilder
Magezon_Newsletter
Magezon_NinjaMenus
Magezon_HeaderFooterBuilder
Magezon_PageBuilderIconBox
Magezon_PageBuilderPageableContainer
Magezon_UiBuilder
Opengento_Gdpr
PayPal_Braintree
PayPal_BraintreeCustomerBalance
PayPal_BraintreeGiftCardAccount
PayPal_BraintreeGiftWrapping
PayPal_BraintreeGraphQl
Smile_ElasticsuiteAdminNotification
Smile_ElasticsuiteCore
Smile_ElasticsuiteCatalog
Smile_ElasticsuiteCatalogGraphQl
Smile_ElasticsuiteCatalogRule
Smile_ElasticsuiteCatalogOptimizer
Smile_ElasticsuiteTracker
Smile_ElasticsuiteThesaurus
Smile_ElasticsuiteSwatches
Smile_ElasticsuiteIndices
Smile_ElasticsuiteAnalytics
Smile_ElasticsuiteVirtualCategory
Smile_ProductLabel
Swissup_AbandonedCart
Swissup_AddressAutocomplete
Swissup_CheckoutFields
Swissup_AddressValidation
Swissup_Checkout
Swissup_CheckoutCart
Swissup_Firecheckout
Swissup_CheckoutRegistration
Swissup_CheckoutSuccess
Swissup_Codemirror
Swissup_Core
Swissup_CustomerFieldManager
Swissup_DeliveryDate
Swissup_FieldManager
Swissup_Orderattachment
Swissup_FirecheckoutIntegrations
Swissup_Geoip
Swissup_Marketplace
Swissup_Taxvat
Swissup_Rtl
Swissup_SocialCore
Swissup_SocialLogin
Swissup_SubscribeAtCheckout
Ioweb_FireCheckoutInvoiceAddons
Swissup_Tippyjs
Wyomind_Framework
Wyomind_DataFeedManager

Steps to reproduce

1. Create a top level category (subcategory not root category)
2. Create a child category below it and make it a virtual category.
3. Visit the main category from the frontend
4. Click on a product
5. The URL turns out 404

Expected result

1. The product opens fine

Actual result

1. 404 error

[vahonc]

@ioweb-gr

Provide an example of the URL that caused a 404 error.

BR,
Vadym

[ioweb-gr]

Hi you can check this page here on our staging site

This is a plain subcategory which contains multiple virtual categories below it

Products are coming directly from the elastic suite virtual category conditions

https://polr.ioweb.gr/7I0un

All product links are redirecting to 404

[vahonc]

@ioweb-gr,

When I click on your link it redirects me to this page.

Also, I'm not a native Greek speaker.

On which virtual rules are based your multiple virtual categories that belong to your plain subcategory (is this on Brand attribute)?

BR,
Vadym

[ioweb-gr]

Yes and when you click on any product you will get a 404 page

They're built based on manufacturer attribute

[rbayet]

Hello @ioweb-gr,

Is your "Brands" category actually empty/void of any products and it only shows products from the children (virtual) categories ?

Regards,

[ioweb-gr]

Yes exactly

[Wutzl]

just encountered the same problem. we have normal category A, with normal subcategory B and virtual subcategory C.
We have products assigned to subcategory B and some in C via conditions. When visiting now parent category A in the frontend products of category B and C are shown, but all product that are added via virtual subcategory C lead to 404 pages whereas products coming from subcategory B lead to correct product detail pages.
Seems like url rewrites are only provided for the virtual categories ? So, opening www.myshop.com/a/c/product.html works but since category A is an ordinary category www.myshop.com/a/product.html isn't handled.