[APP] ServiceNow - OAuth Enabled

[s0s0physm]

Name of app / service
ServiceNow, OAuth enabled version that doesn't require client id/secret.

Link to developer documentation
(Zurich Release Version)

• Tables API: Create/read/update/search cases by hitting the sn_customerservice_case table (and related tables like case tasks, work notes, etc., depending on your use case).
• Aggregate API : Useful for dashboards/metrics like “open cases by priority,” “cases created per day,” etc., without pulling every case record.
• OAuth setup
• Enabling OAuth
• Authorization Workflow
• REST API Auth Scope

Are there specific actions or triggers, you'd like to see for this app? Please let us know here or use the Action and Trigger issue templates to open requests for each!

• Table API - DELETE a Record , GET a Record (sys_id), GET a Record (table name), Update a Record(table name/sys_id, Create a New Record, Replace a Record

• Aggregate API - GET Record Counts by Field

Search filters to include where possible:

• Include basic filters like state, active, priority, sys_updated_on, etc
• Advanced search filters - raw sysparm_query string for power users

[coderabbitai]

📝 CodeRabbit Plan Mode

Generate an implementation plan and prompts that you can use with your favorite coding agent.

• Create Plan

Examples

• Example 1
• Example 2

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🧪 Issue enrichment is currently in open beta.

You can configure auto-planning by selecting labels in the issue_enrichment configuration.

To disable automatic issue enrichment, add the following to your .coderabbit.yaml:

issue_enrichment:
  auto_enrich:
    enabled: false

💬 Have feedback or questions? Drop into our discord or schedule a call!

[sergio-eliot-rodriguez]

Submitted as OAuth 2.0 app using the servicenow_oauth_ appslug

[sergio-eliot-rodriguez]

Ready for QA!! @s0s0physm @vunguyenhung