[Components] neetodesk

[pipedream-component-development]

neetodesk

URLs

• https://apidocs.neetodesk.com/apis#tag/tickets/GET/public/tickets

Webhook Sources

new-ticket-instant

Description

Emit new event when a new support ticket is created in NeetoDesk. Requires selecting the relevant inbox or department to monitor.

new-reply-instant

Description

Emit new event when a new reply is posted on an existing ticket. Useful for triggering follow-up actions or status transitions.

new-customer-instant

Description

Emit new event when a new customer is added to NeetoDesk. Can be used to trigger welcome workflows or CRM syncs.

Actions

create-ticket

Description

Create a new support ticket in NeetoDesk. Requires customer email, subject, and message content. Optional fields include priority, tags, and department.

add-reply-to-ticket

Description

Add a reply to an existing NeetoDesk ticket. Requires ticket ID and reply message. Optional fields include attachment URLs and internal note flag.

update-ticket-status

Description

Update the status of an existing ticket in NeetoDesk. Requires the ticket ID and new status (e.g., open, pending, resolved, closed).